H-Connect, a fully owned subsidiary of the Hirdramani Group, was recently award ISO 27001:2013 certification following an audit by Det Norske Veritas (DNV). The ISO 27000 family of standards essentially looks into the requirements of information security management systems, which in itself is an approach to managing sensitive information. The ISO certification focuses the security of critical data trusted to third parties. This makes H-Connect the first BPO company in Sri Lanka to be certified under this standard.
In slightly more disturbing news, Etisalat may be in talks to sell off it’s Sri Lankan operation. Arabian Business reports that the parent company has begun initial talks with several telecom companies, including Bharti Airtel, on the matter. Should they sell, it poses some interesting ramifications for the “old Celltell network”, which according to the ITU holds around 20% market share in Sri Lanka.
Ericsson, the Open University of Sri Lanka and Sri Lanka Telecom Mobitel have kicked off a partnership to implement the Connect to Learn initiative in Sri Lanka. The program involves the provision of laptops, internet access, knowledge and training to those in need. The beneficiaries in this case are to be teenage girls from farming communities, with Ericsson providing the equipment, project management and support, Mobitel pitching in with the connectivity and the OUSL providing the education.
Editor’s note: as of 15.10.2014, Etisalat reached out to us with this statement:
Etisalat Sri Lanka, an owned subsidiary of the UAE-based Etisalat Group, will continue to invest in
strengthening its operations in the country, and has recently invested in strengthening the leadership
team in Sri Lanka.
Etisalat Sri Lanka has recorded positive growth in the past months. We expect this trend to continue
led by our investments in innovative offerings and the introduction of several value-added services.
We will continue to focus on strengthening the coverage, quality and customer experience, and in
further building our market share in the country with continues commitment of growing our
operations in Sri Lanka.