For the most part, the Samsung Galaxy Note 7 looked to be the smartphone of the year. Some would have gone to call it the perfect smartphone but a couple of weeks into its release, trouble started brewing.
In a rather sad turn of events, Samsung has officially requested a halt on all sales and exchanges of their flagship Galaxy Note 7. The device, which had quite an explosive set of features also was reported to burst into flames if the battery got too hot. Samsung’s solution for this was to ask owners of the devices to return them for brand new models which were supposedly safe from the heating problem. But now they have asked stores and phone carriers worldwide to just stop selling and exchanging the replacement units.
All Note 7 units currently in circulation are to be immediately powered down and returned to the store that they were purchased from. This includes the replacement units as well. According to the company’s recall page, Galaxy Note 7 owners need to either exchange their phone for another kind of smartphone or obtain a refund.
In a blog post, Samsung officials wrote that they are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Indeed, the US Consumer Product Safety Commission has commended Samsung for their move to halt Galaxy Note 7 sales and have also said that they would continue their investigation to locate the source of the problem.
Samsung was initially criticized over how they handled the initial recall without first consulting the CPSC and also about the subsequent cases of replacement devices also exploding. According to South Korean news agency Yonhap News, Samsung had temporarily stopped production of the Note7 and T-Mobile, AT&T, Sprint and Verizon, which are the four largest U.S. carriers had also announced that they would stop all sales and exchanges of the Galaxy Note 7.
This essentially means that the Galaxy Note 7 is dead.
Rest In Peace, Samsung Galaxy Note 7. You went out with a bang.