Sri Lanka Wins Offshoring Destination of the Year 2014

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The Sri Lankan IT/BPM industry made a few waves in 2013 when NOA dubbed it the “Offshoring Destination of the Year” (the NOA is the National Outsourcing Association, UK).

Well, we’ve won again. The folks from SLASSCOM have pushed forward the winning entry, And it looks like Imran Furkan, former CEO of SLASSCOM, is over the moon at the good news.

Screenshot 2014-11-22 at 4

The list of winners under the different category is as follows (Warning: it’s a long list)

International Contract of the Year  

Astellas Pharma Europe Limited
eClerx Services Ltd. – Global Reference Data Operations – WINNER
Infosys BPO and Athene Annuity & Life Assurance Company
SoftServe Inc

Offshoring Project of the Year

Aegis Limited
Mindpearl and Lebara Mobile
RR Donnelley – Prudential
Xchanging – WINNER

Start-up/SME of the Year

Liberata – CapacityGRID
New Galexy – WINNER

Offshoring Destination of the Year

Fiji
Serbia
Sri Lanka – WINNER

Telecommunications, Utilities and High-Tech Outsourcing Project of the Year 

Infosys and BT – Unlocking field force potential project – WINNER
Optima – EE ‘Highlander’ migration project
Teleperformance – npower
Wipro BPO & BT – Improve Liquidity and Customer Experience
Wipro BPO & BT – Unlocking Cancelled orders Potential

Public Sector Outsourcing Project of the Year

Capita – Swindon Borough Council
HMRC – WINNER
National Savings & Investments
Sitel – Equality Advisory Support Service (EASS)
Teleperformance – Skills Development Scotland

Financial Services Outsourcing Project of the Year

Capita Travel and Events – Santander
RESPONSE – Hiscox – WINNER
RR Donnelley –Prudential

Best Contribution to the Reputation of Outsourcing

arvato UK & Ireland – WINNER
eClerx Services Ltd. – Terminal Reconciliation
Elix-IRR

 

Award for Corporate Social Responsibility

Sofica-Group
SPi Global – WINNER

 

BPO Contract of the Year

Firstsource – BSkyB – WINNER
Mindpearl and Lebara Mobile
Parseq – NSL Parking Payment Operation
Source – Solicitors Regulation Authority
Xchanging

 

ITO Project of the Year

60K – BSkyB
HML
Legal & General – TCS – WINNER
Sitel & Toshiba UK

 

Award for Innovation in Outsourcing    

Blue Prism
Capita Life & Pensions – WINNER
eClerx Services Ltd. – Payable Audits
Liberata – CapacityGRID
Sykes Global Services – Genworth Financial
Xchanging – “X-presso” mobile application

 

Shared Service Centre of the Year

Liberata – CapacityGRID – WINNER
Specsavers

 

Outsourcing Advisory of the Year

Avasant
CMS
Elix-IRR
Eversheds
Source – WINNER

 

Outsourcing Contact Centre Provider of the Year

60K Ltd.
BSS
Mindpearl – WINNER
Parseq
Teleperformance

 

Outsourcing Service Provider of the Year

arvato UK & Ireland
eClerx Services Ltd.
Firstsource – WINNER
Sitel

 

Outsourcing End User of the Year

HMRC – WINNER
National Savings & Investments
Virgin Media

 

Outsourcing Works – Award for Delivering Business Value

Capita Travel and Events – Santander
eClerx Services Ltd. – Global Online Store
eClerx Services Ltd. – Streamlining Billing and Brokerage Functions
HMRC
Liberata – CapacityGRID – WINNER
Sitel & Toshiba UK
SKS Business Services – Mandalay

 

People’s Choice Award – Contribution to Outsourcing

End User winner = Graham McKane, Previously VirginMedia
Supplier/support winner = William Pattison, Mindpearl

1 COMMENT

  1. Of course Yudhanjaya, spent so much personal time writing the entry ,alone,I should and I am the most happiest person about it.Congrats to all in the industry which I was proud to document in the country entry.

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